Lumen reviews

3.4

58% would recommend to a friend

(7,775 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 21, 2019

Toxic

Recommend
CEO approval
Business Outlook

Pros

Its a large company with good people

Cons

The culture is toxic after the L3 merger. Innovation and a can-do attitude had been buried and most high performing leaders have left or are leaving.

1.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

* Unlimited PTO * Decent Benefits * Diverse Product Portfolio

Cons

* Significant leadership turnover - customer affecting * Lost focus on the customer post-merger with Level3 * Poor network stability * Compensation plan is terrible - no one is getting paid * No COLA or Merit increases in several years * Employees aren't valued * Culture is drastically different under Level3 leadership - it's an hostile work environment with zero accountability

3.0
Feb 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Based on my experience in my team:--> HR POLICIES : HR policies are really very good here , most of the HR are very friendly. GOOD RETIREMENT OPTION: if you want to get paid monthly without actually working and showing up in office for 9 hours on weekdays . This is a best option. LESS WORK: There is no work actually, or just be good in sycophancy, you will get credit for others hard work.

Cons

Based on my experience in my team :--> LEADERSHIP: Most of the Managers and leads are promoted becasue they requested to there seniors for the same. these guys have only one aim , stay in this company by sycophancy . and steal others hard work. they don't have any plan for the future and most of the time they are scared of making any decision. POLITICS: As most of the resources don't want to work , they have to play politics to stay. and there targets are those who are good in the work. those who are really working hard , they are threat to them . CURRUPTION: In my team we have three technical lead as fourth one recently promoted as project lead. All four are 3 out of 10 in technical aspects. Two to them got promoted throught internal job posting . (In rality most of the resources were told by there managers that our sr Manager wants them to be promoted so others should not apply, later interview panel were told to select them for the promotion). NO GROWTH : If people are promoted by throwing parties , these leads and managers can't think about the growth of the resources. they will stick up to one single work . MONETORY WISE : No hike for us last year . good ratings are given to those resources who are good in sycophancy. WORKWISE: If you try to learn something or make something better, these guys will get panic and will do everything in there power to stop you to learn and grow. I have worked here for more than 2 years and still don't know much about telecom domain. or what exactly we are working on. NO VISION: I don't know about there future. If you work hard then get ready to find others getting awards and credit for your hard work. you will get credit only when there is any problem with the code.

Viewing 112 - 114 of 7,775 Reviews

Glassdoor has 8,424 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.