Lumen reviews

Users say... "Benefits are good and the actual fiber network is good once it is up and running." "Schedule is flexible and good for work/life balance" "The pay is good and the product line is broad" "Great people on the local level who truly care about their jobs and taking care of customers." "good culture and feels like a team" 

Users say... "Management is poor and inexperienced as to how to deal with this." "Senior leadership from CenturyTel still have the 'Old Bell Company' mentality where employees and customers should be seen/pay their bills and not be heard." "Annual layoffs recently." "As a result the majority of the good managers and directors that had the years retired." "No training and no escalation processes for when a new employee needs on the job help."