Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lumen?

58% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (153) , Account Manager (148) , Manager (102) , Network Technician (86) , Customer Service Representative (85) , Project Manager (85) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (58) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 662 reviews)); "Good Work Life Balance and WFH" ((in 599 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 460 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 443 reviews)); "Good culture and down to earth coworkers" ((in 180 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 387 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 155 reviews)); "Lots of layoffs and re" ((in 151 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 136 reviews)); "low salary and non timely promotions" ((in 127 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

Skip to content Skip to footer

Notifications

Lumen

Lumen reviews

Compare reviews

3.4

58% would recommend to a friend

(7,767 total reviews)

Kate Johnson

72% approve of CEO

49% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

May 12, 2011

okay

Okay

Recommend

CEO approval

Business Outlook

Pros

great place to work in the telecommunications area

Cons

schedules change every 3 months but have great management team

3.0

Feb 19, 2011

good, untill the experience went out the door

Field tech

Recommend

CEO approval

Business Outlook

Pros

good job for the area, good pay.

Cons

It seems that a few employees get away with terminating offenses, as well as MGT. Everyone in tailspin over merger, every person for themselves mentality. Everyone is expecting Centurylink to be the cats meow, after reading the reviews, it time to start looking for a flight out. I am not too keen on 40% mental capacity MGT. Time and technology are changing, get a clue or fail.

3.0

Dec 1, 2010

Overall a good company, but needs better communication from executive leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent work/life balance, good opportunities for peer collaboration, generally involved with their local communities, decent benefits, good business driven decision making and spending practices

Cons

Minimal opportunities for advancing your career path, lack of direct communication from executive leadership to associates, too much red tape to make decisions quickly

Viewing 7759 - 7761 of 7,767 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Salesforce

4.4★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Jobs at Lumen

Account Manager Senior - Inside Public Sector

Cybersecurity Assurance Analyst (Audit)

Senior Lead IT Engineer

Contract Acquisition Manager

Lumen reviews FAQs

Reviews Lumen reviews

Lumen

Lumen reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

okay

good, untill the experience went out the door

Overall a good company, but needs better communication from executive leadership.

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Lumen

Lumen reviews FAQs