Lumen reviews

3.4

57% would recommend to a friend

(7,781 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Oct 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, great pay, EVEN BETTER PAY on holidays. Benefits are great - if and when you get full-time. Lots of room for promotion.

Cons

It's a call center - so the same as any other place. Grumpy customers, process flow isn't always updated. Having to deal with other subcontracted companies that poorly train their employees.

3.0
Oct 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Brilliant people in the team , Good work culture , Flexible work hours and Awesome work life balance.

Cons

Number of years of experience probably ranks more than knowledge in the project for onsite travel opportunities. Huge difference in pay for people doing similar work.

1.0
Sep 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fair salary. Like the other employees.

Cons

Treated like a kindergartener. Very micromanaging. Managers constantly reminding you that you don't matter, that they don't trust you, etc. Forces most employees to make Saturday a 'standard' workday that you could be scheduled to work, but won't pay OT nor let you take vacation time. How is that a 'standard' workday?

Viewing 7456 - 7458 of 7,781 Reviews

Glassdoor has 8,430 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.