Lumen reviews

3.4

57% would recommend to a friend

(7,781 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Sep 26, 2012

Manager, Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am paid a decent salary, benefits are mediocre but I have seen worse

Cons

I have never worked for a company that cares less for their people. It might be better if you are in Monroe, but anywhere else, they'd be happy if you quit so they don't have to pay you a severance package. Worked for other Fortune 500 companies andthe CTL systems and procedures are a decade behind. Please let the economy get better so we can all get out of here!

1.0
Sep 26, 2012
Recommend
CEO approval
Business Outlook

Pros

-Communication Workers of America fighting for workers to receive a fair median wage, benefit and better work place with much resistance from mgmt. -FCC and PUC regulated... but where are they?

Cons

-Forced to change internal systems to Centurylink's that require 5 times more manual work, losing information in the compilation thus giving false reports for exec mgmt to view. -Exec mgmt raping company financially -CTL's upper mgmt has arrogant attitude. I have heard first hand in meetings 'we took you over' you are dolng it our way, which is reinventing the wheel. -CTL has no regard for it's employee's, only those in the exec branch making $41 million each in 2011. Truly an ole boys club. -Offshore vendors used, Contractors used. They have no vested interest and do a terrible job when dealing with customer's. -They expect one pay to fit all geographic area's. Who can live on minimum wage? Do they not know that $30k annually is considered at poverty?

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Glassdoor has 8,430 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.