Lumen reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
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Kate Johnson

72% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

If you can get a role as Lead PM or higher, you will get 'flexible time off' which is basically unlimited vacation

Cons

I have worked for this company for 9 years and about 4 years ago the devil must have whispered in someone's ear because they changed their official HR policy to NO annual merit increases. Basically you have to get promoted or do work way above and beyond your job description to ever get a raise. I personally am going on 4 years with no raise and it's pretty painful considering record inflation.

1.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

No positives come to mind honeslty

Cons

While working at Lumen/Centurylink for 5 years I received one 3.5% raise after 5 years of being a top rated employee. There was a horrible culture where with enough years you could get away with murder and not be fired for anything, but your treated like crap if you don’t have 15 years under your belt. If you work work they’ll reward you by giving you more work with no increase in pay. I was hired as a contractor with the plan that they had to hire me full time after 6 months, but they immediately went back on their promise. The senior leadership are self-serving idiots who don’t understand their own business and will gaslight your at every opportunity. We were able to prove that the Minneapolis market needed to hire 200+ techs to get their numbers in line and they not only ignore it, but laid off more techs on top of it. There’s a lot more, but suffice to say don’t work for this company unless you can get a job in the corporate office.

1.0
Oct 28, 2021
Recommend
CEO approval
Business Outlook

Pros

WFH is allowed. USA counterpart are very helpful and cool Free Cab

Cons

My recommendation JAVA DEVELOPER never join this company and this telecom domain. Mass Resignation because of unsuitable work environment. No Work Life Balance Bad Timing Automatically disease will stuck to your body All Legacy Products and nothing to learn here. Dumb Managers always doing high level of politics so they can save their job. No proper KT and even u dont get support from Technical Lead. Technial Lead in team are garbage u dont expect support most who stayed in the company more then 10 years are former QWEST employee. Technical Lead can save the resource who do better boot lick. At least one team member from team they target to fire by putting in PIP by giving bad rating. Hire and Fire Policy. People are absconding after 2-3 months after understanding the scenario.

Viewing 40 - 42 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.