Does Lumen pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumen employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lumen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lumen?

57% of Lumen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumen 3.9 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (85) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 689 reviews)); "Good Work Life Balance and WFH" ((in 620 reviews)); "The pay is good and the product line is broad" ((in 461 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 428 reviews)); "Good culture and down to earth coworkers" ((in 178 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 390 reviews)); "Lots of layoffs and re" ((in 163 reviews)); "Poor leadership at the top preaching about how the people are the foundation and then laying them off the next week." ((in 160 reviews)); "low salary and non timely promotions" ((in 136 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 133 reviews))

What are employees saying about Lumen layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumen layoffs and their outlook for job security at Lumen in 2026.

What are the top reviewed Lumen locations?

Buenos Aires , Olivos , Vicente López , Rosario , Las Toninas , Colegiales

Lumen reviews

3.4

57% would recommend to a friend

(7,789 total reviews)

Kate Johnson

70% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

3.0

Mar 12, 2025

Lumen

Cdt

Recommend

CEO approval

Business Outlook

Pros

Broad communication roles from Co to customers

Cons

Reduction in specialize fields: not sure why we are losing highly skilled technicians that’s been with the company.

Lumen Response

1y

Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We're glad to have you on board with us !

3.0

Mar 10, 2025

Okay place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of knowledgeable individuals

Cons

No clear career paths for individuals looking advance

Lumen Response

1y

Thank you for taking the time to write a review. We're happy to know that you valued the work environment. Thank you for all the years you spent with us !

1.0

Mar 10, 2025

DO NOT Work Here in Management

Manager

Recommend

CEO approval

Business Outlook

Pros

Paychecks don't bounce, what little you get paid.

Cons

Expect to earn $30k less than your peers at any other "technology" company. Hourly emotes make more than you, with same bonus. 24X7X365 under the false premise you have FTO Lumen wants the best, but pays the worst Minumal.raises. You WILL lose money working here, as they don't believe inflation affects management. Culture is dog eat dog. Help NO ONE, as if it.affects your metrics, you become a low.performer.and are.gone. Low performer quotas..given weeks before year end reviews. Make up fats/reasons, do whatever you need to, to make that quota.

Lumen Response

1y

Thank you for sharing your feedback with us. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices.

Viewing 352 - 354 of 7,789 Reviews

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Jobs at Lumen

CUSTOMER SUCCESS CONSULTANT-INDIRECT

Manager Solution Architecture of DoW Accounts

Strategic Partner Execution Manager

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DO NOT Work Here in Management

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