Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      DO NOT Work Here in Management - Manager Lumen Employee Review

      1.0
      Mar 10, 2025
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychecks don't bounce, what little you get paid.

      Cons

      Expect to earn $30k less than your peers at any other "technology" company. Hourly emotes make more than you, with same bonus. 24X7X365 under the false premise you have FTO Lumen wants the best, but pays the worst Minumal.raises. You WILL lose money working here, as they don't believe inflation affects management. Culture is dog eat dog. Help NO ONE, as if it.affects your metrics, you become a low.performer.and are.gone. Low performer quotas..given weeks before year end reviews. Make up fats/reasons, do whatever you need to, to make that quota.

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices.

      Explore other reviews about Lumen

      5.0
      Jun 24, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      Jul 3, 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Manager reviewsLumen review