Lockton Companies reviews

Terrible infrastructure and support services. Weak managers who have not been trained to lead and develop staff. Lots of knee jerk reaction and failure to execute on critical decisions. Leadership is clueless or in denial at how manual everything is from both an employee managing their career perspective as well as employees servicing client and or vendor relationships. I would sum up the culture as being as long as premiums keep rising and typically by default commissions, the company makes money and simply ignores the fact improvement is needed desperately across the organization: Leadership, technology and digital strategy, career pathing and management, internal services, etc.

They will promise you the moon and the stars to get you into a role if they really need you. Once you're in, there is very little loyalty from the company. Lockton has a frantic pace and the company always seems to be understaffed, and that is by design. Also, they move very, very quickly to cut ties if your role becomes redundant. I was devoted to a single client, and when that client changed his mind about the level of service he wanted from Lockton, I was no longer needed and was immediately let go. This was after being at the company for only three months, and just having a new baby. To make things worse, I was lured to join with lots of promises about how they like to grow people and move them around to different roles as their careers evolved. I was led to believe it was a safe transition, and it absolutely was not.