High-Risk, and Sometimes High-Reward, Environment - Client Manager Lockton Companies Employee Review

2.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay, and good benefits. 401k match is strong, PTO is average, and healthcare costs are low-to-average. Lots of autonomy to do what you think is best for the client. Everyone (including your boss) is so busy that there's almost always a hands-off management style. A culture of always saying "yes" to the client, and figuring out how to deliver after the fact.

Cons

They will promise you the moon and the stars to get you into a role if they really need you. Once you're in, there is very little loyalty from the company. Lockton has a frantic pace and the company always seems to be understaffed, and that is by design. Also, they move very, very quickly to cut ties if your role becomes redundant. I was devoted to a single client, and when that client changed his mind about the level of service he wanted from Lockton, I was no longer needed and was immediately let go. This was after being at the company for only three months, and just having a new baby. To make things worse, I was lured to join with lots of promises about how they like to grow people and move them around to different roles as their careers evolved. I was led to believe it was a safe transition, and it absolutely was not.

Explore other reviews about Lockton Companies

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

A true “team effort” environment. I think it really depends on who your team lead is and the dynamic of the group you work with. You will get a ton of experience fine tuning skills as they provide constant trainings and resources to learn. Decent pay when compared to competitor companies and great 401k plan. Plenty of company and marketing events. Hybrid work is great. Again to preface, who you work with can make or break the atmosphere, but everyone I’ve met has been extremely nice and willing to help. Opportunities to grow within the company.

Cons

Health benefits could be better. Company is really pushing new business and there can be a lot of work and last minute fires to put out that can feel daunting. There have been quite a few times I’ve worked late into the night to get things wrapped up. You need to self organize or things can easily fall through the cracks very quickly. A lot of meetings that can take up a majority of your day - leaving less time to get actual work done.

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Occasional half days on Fridays in the summer Work-life balance Exceptional team mates

Cons

Started making a big push for RTO as of 2026, previously awesome remote work. Once you're out, you're OUT. You will be immediately removed from all accounts. You will be escorted out by security even if you were simply let go. No grace period on health insurance etc, it's done. As a creative, you're not allowed to use anything you created for your portfolio, so keep that in mind.

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