LRG reviews

3.8

69% would recommend to a friend

(737 total reviews)
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Michael Cook

91% approve of CEO

66% positive business outlook

LRG has an employee rating of 3.8 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LRG employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

737 reviews
1.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Worked with some nice people

Cons

Leaders have become very corporate over the years and is more interested in making money than ensuring staff, tenants and landlords are kept happy. The staff turnover rate is very high. Workload has quadrupled but staff numbers have been cut. They've become very focused on targets and we spent so much time doing meetings that emails and calls were being missed. Pay doesn't cover the amount of work being done. So many people involved in processes that you never know who to speak to. Was too busy to have lunch breaks as was always worried about how many emails I would come back to.

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LRG Response
2y
Thank you for your review. We are extremely disappointed to hear about your experience at LRG. Rest assured, your comments have been shared with our senior management team. We take all reviews we receive on Glassdoor very seriously as this helps to shape a better working environment for everyone. Our Group Hr Manager Rebecca would be keen to discuss your comments further, so please do get in touch through email at RJenkins@lrg.co.uk. We're already proud to offer a Senior Property Management programme aimed at enhancing skills and providing advancement opportunities and have done so for a few years. We believe in rewarding dedication and competence, hence the promotion and pay increase offered upon completion. Thank you for highlighting areas where we can improve. Razna – HR Department
1.0
May 14, 2023

Awful management

Recommend
CEO approval
Business Outlook

Pros

Great team environment. Days go quickly because you are so busy.

Cons

Extremely poor onboarding process. Minimal training. Gaslighting behaviour from management. No encouragement from management, only blame when things go wrong. You are expected to take on an impossible workload. If you raise concerns about overwhelm and stress you will be either dismissed or gaslit.

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LRG Response
3y
Thank you for sharing your thoughts and providing us with valuable feedback. We appreciate your positive comment about the great team environment and the fast-paced nature of our work. However, we are deeply sorry to hear about the negative experiences you've had. We had also identified improvements that were needed and have already taken steps to improve our onboarding and training programs to provide a more supportive and comprehensive experience for new employees. Our improved onboarding process for new starters began this month and so far the feedback received from our new colleagues has been very positive about their journey. We are sorry that you did not experience this improved onboarding process however you should have access to the LMS where you can book yourself onto any of the new training that you feel would benefit you in your role. There are plenty of current employees also taking part as these sessions are available to all. We believe in fostering an environment of open communication, empathy, and support. Our Group HR Manager Sophie would be really keen to have a confidential chat with you and if you feel comfortable, please email her directly at swiseman@lrg.co.uk. We will address these concerns internally and work towards ensuring that our management team actively listens to staff members and provides the necessary encouragement and support they need. Thank you again for your feedback. We genuinely value your input, and it will help us improve our processes and create a better working environment for all our employees. Razna – HR Department
1.0
Jul 31, 2022
Recommend
CEO approval
Business Outlook

Pros

They are a large corporate company

Cons

They do not care about their staff or their clients they take from them both.

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LRG Response
3y
Thank you for taking the time to leave a review. We are very disappointed to hear about your time at Leaders Romans Group. If you are comfortable to do so, we would like to speak with you further on this matter. Please get in touch through email hrdepartment@lrg.co.uk Thank you again for your feedback. Razna - HR Department
Viewing 10 - 12 of 737 Reviews

Glassdoor has 763 LRG reviews submitted anonymously by LRG employees. Read employee reviews and ratings on Glassdoor to decide if LRG is right for you.