Keller Williams reviews

4.3

83% would recommend to a friend

(6,714 total reviews)

Chris Czarnecki and Gary Keller

92% approve of CEO

76% positive business outlook

Keller Williams has an employee rating of 4.3 out of 5 stars, based on 6,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Keller Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

7K reviews
1.0
May 4, 2019

awful

Recommend
CEO approval
Business Outlook

Pros

ZERO. There are NO Pros to working here.

Cons

No leads provided. Mandatory cold calling 3 hours a day with no regard to the Do Not Call List. Telemarketing/cold calls are NOT the only way to generate leads (what year is this!?) however they tell agents that they will fail if they don't spend 21 hours a week doing this. Absolutely NO support, expensive monthly fees (even though you do not get your own desk and the commission split is abysmal), expensive mandatory classes and books that are unhelpful, HUGE pressure on agents to pay thousands of dollars for expensive motivational self help seminars and bogus"coaching". Terrible commission splits. Weird cult/EST vibe. GOD is the first thing mentioned in the company mission statement. Religion should not have anything to do with a brokerage firm. Feels more like a MLM/Pyramid/Ponzi than a real estate brokerage firm. Team leaders/Coaches are more focused on recruiting new agents than on fostering the growth of their agents. How can you receive any real training and help if your coach is too busy trying to recruit agents all day every day while "coaching" 50 new agents? The answer is you can't. Too much emphasis on "having a positive mindset" and other vague unhelpful mantras you would find in something like the book The Secret. Not enough emphasis on making sure the agents follow Real Estate Laws, know what they are doing and are prepared for listing presentations, showings, contracts and any problems that may arise. Major rip off.

2.0
Jun 16, 2015

IT Dept - Franchise Headquarters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In most instances, you're given a great deal of autonomy and empowerment to accomplish your goals. Rapid growth has led to extraordinary opportunities for employees on all levels ... the current HR director was first hired as the lobby receptionist, for example. Upward mobility is a very real possibility for those who have ambition, ability, perseverance and enough self-awareness to navigate the politics. There is an annual profit share bonus that generally pays out in the 20+% of your annual salary range at the end of the year. This is touted as a "gift", yet is factored into every salary negotiation (i.e., you'll basically be expected to accept a salary less than your actual worth with the expectation this bonus will make up for it at the end of the year, which it generally does).

Cons

The cult of personality reigns supreme at KW International. Department goals and objectives are regularly derailed by one manufactured crisis after another, more often than not the result of some well-connected person in the field calling in favors or making complaints. Staffing levels are almost comically insufficient to maintain our current technology offerings, and in no semblance of reality are they adequate to meet the stated goals of the organization moving forward. "Work/Life Balance" is a line they sell to the agents and franchise owners - expect to work 50-60 hour weeks, or see your annual reviews suffer. Participation in the constant events being hosted is mandatory: Two yearly conventions (one of which you must share a hotel room with a co-worker for a week) as well as the constant events being held in Austin will entail a constant flood of requests for mandatory "volunteers" to participate. You will be clearing food off of tables, holding up signs, directing people to busses, holding microphones for attendees (and being derided publicly by the speaker if they think you aren't hustling enough) and other menial tasks regularly throughout the year. Leadership works on a "chaos by design" principle, which is basically a cover for "making it up as we go". Your priorities and focus will be in a constant state of change, partly due to lack of planning, partly due to what's "hot" at the moment (again, VIPs calling in favors), and partly due to an overloaded IT infrastructure that the organization has long since outgrown yet cannot be replaced due to lack of resources. If you crave working endless hours on largely undocumented 2008-era technologies that are constantly falling over dead, this is the place for you.

1.0
Jul 21, 2018

SCAM ALERT

Recommend
CEO approval
Business Outlook

Pros

Theyll make you feel great about your position in the company. You'll be told over and over how great of a company you're getting involved with.

Cons

Everything. They only care about you as long as you have thousands to spend on their ridiculous fees and hoops they force you to jump through. You pay a big chunk of money and think you're in, just to be told there's some more payments. You pay those and then you're told you have to join the board of realtors (not a legal requirement by the way) which guess what! More money! They claim to be the best trainers with this fantastic mentor program. Everyone gets the same mentors and they dont help you do anything, but they gladly take a huge chunk of your first couple commissions. They give you access to this online system that spams you all day with emails basically asking for you to give them more money. If you're a stay at home spouse who has access to unlimited amounts of money and you want to pretend like you have a real job this is great for you. If you want a real real estate experience and are just starting out this isnt where to go. They cater to the rich and if you're not rich you'll be ignored and sucked dry of all of your money.

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