Pros
In most instances, you're given a great deal of autonomy and empowerment to accomplish your goals. Rapid growth has led to extraordinary opportunities for employees on all levels ... the current HR director was first hired as the lobby receptionist, for example. Upward mobility is a very real possibility for those who have ambition, ability, perseverance and enough self-awareness to navigate the politics. There is an annual profit share bonus that generally pays out in the 20+% of your annual salary range at the end of the year. This is touted as a "gift", yet is factored into every salary negotiation (i.e., you'll basically be expected to accept a salary less than your actual worth with the expectation this bonus will make up for it at the end of the year, which it generally does).
Cons
The cult of personality reigns supreme at KW International. Department goals and objectives are regularly derailed by one manufactured crisis after another, more often than not the result of some well-connected person in the field calling in favors or making complaints. Staffing levels are almost comically insufficient to maintain our current technology offerings, and in no semblance of reality are they adequate to meet the stated goals of the organization moving forward. "Work/Life Balance" is a line they sell to the agents and franchise owners - expect to work 50-60 hour weeks, or see your annual reviews suffer. Participation in the constant events being hosted is mandatory: Two yearly conventions (one of which you must share a hotel room with a co-worker for a week) as well as the constant events being held in Austin will entail a constant flood of requests for mandatory "volunteers" to participate. You will be clearing food off of tables, holding up signs, directing people to busses, holding microphones for attendees (and being derided publicly by the speaker if they think you aren't hustling enough) and other menial tasks regularly throughout the year. Leadership works on a "chaos by design" principle, which is basically a cover for "making it up as we go". Your priorities and focus will be in a constant state of change, partly due to lack of planning, partly due to what's "hot" at the moment (again, VIPs calling in favors), and partly due to an overloaded IT infrastructure that the organization has long since outgrown yet cannot be replaced due to lack of resources. If you crave working endless hours on largely undocumented 2008-era technologies that are constantly falling over dead, this is the place for you.