Keller Williams reviews

4.3

83% would recommend to a friend

(6,714 total reviews)

Chris Czarnecki and Gary Keller

92% approve of CEO

76% positive business outlook

Keller Williams has an employee rating of 4.3 out of 5 stars, based on 6,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Keller Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

7K reviews
1.0
May 30, 2014

A CULT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of Training but costly

Cons

You pay for most of it...try to get you enrolled in their BOLD class...$900.00 It is a factory. They hire anyone with a pulse...Also, IF you have questions they refer you to Gary Keller's book (CEO) What would Gary do? Really??? KW agents not only DRINK the Kool Aid they shoot it in their veins

1.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

-Decent training classes -100% commission after $2M in sales -"Free" coaching

Cons

-No leads provided. Ever. -$75 office fee on top of 70/30 commission split. And what does that $75 buy you? If you find out, let me know. -Too many agents, so you will get zero personal attention or assistance. -Hard to talk to the broker or coach to get important, and often time-sensitive, questions answered -Training classes are taught by fellow agents in the office. They will help some, but ultimately they don't want you to do well because you would just be taking clients from them. Also, you are tricked into thinking these classes are provided by your broker to help you. No. They just want to charge you $400 for them, and move on. Recruiting new agents, collecting the $75 monthly office fee, and getting them to pay $400 for basic classes, and $800 for Bold (an "accelerated" class), is the only thing they are concerned with. -The coaching program is a joke. You can never get the coach on the phone, they have dozens and dozens of other agents they are coaching (so good luck getting them to remember what last talked about), and they are an agent as well (so don't tell them a new top secret marketing strategy because they will probably steal it). -100% commission would be great, but very few achieve it given the lack of assistance they give.

2.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The idea - the idea that by joining this club that it is designed to guide you through the journey of a new career with a foundation of high level trainers and support and the only thing holding you back is yourself. I came from a similar industry straight commission extensive training made amazing money heard the reputation from past employees and assumed it was true

Cons

Not true... besides miss scheduling and canceled classes at the last min I was also informed of additional fees for new agents for the first year. I figured well as long as the hype was true I will make up difference keep moving forward. The classes seemed to consist of random agents asked to do favors and give personnel experiences. No vested interest at all in the students. No full time trainers that I met or saw the are assigned to you. More of a beat my chest brag a little while throwing some tid bits of info to the new recruits. Being from a corporate high level sales background and trainer it is easy to spot pretenders. 3 of the 4 so called (trainers) although very nice people had very little sale teaching experience. For example how do you make a potential client feel good about signing? Drop 1 % commission. Customers love that . Now in real life professional sales training there are multiple steps to create value and trust now each of these so called trainers had the similar advice for us rookies. Red flags right I would have fired these guys if they worked for me on the spot. Now keep in mind 2 classes where canceled after we arrived as well as miss scheduling issues. Walking in 2 weeks prior I explained I had a house to sign up can I get some assistance. The BIC who is super nice sends me to the coach . I introduce myself but they had no idea who I was or that I was hired 2 weeks prior - no introductions obviously . The coach says if you need help go to the transaction coach. I can’t find transaction coach so I email Coach with waving my need for assistance with an actual possible sale $$$ money now at this point that I now realize I’m WAYyy overpaying for this “extra special” care and training and assistance lol. Next day I receive a phone call that this weird automated recording introducing the transaction coach and it say if ever I need help just email or call. Are you kidding that’s what I’ve been doing. By the way the bic was nice enough to print me blank forms so I could just move forward on the deal without anyone . At that point I realized before I sign a new client and if I’m going to do this on my own than I refuse to overpay for this to people who are just sitting around trying to get there hands in my cookie jar and more concerned about recruiting more people to believe there own hype. The last “trainer” I approached because I’ve still got this house to sign still and wanted to utilize this “amazing” system I approached him and asked for some guidance. The response was - I’m happy to Spit 50 50 with me and we can do it together . After 3 weeks I’ve left. My feeling is that they bring in random agents to do favors to train new recruits and my guess is this is all volunteer work. These trainers make there money by selling houses not by training Very disingenuous. I emailed one of these trainers for info the so eagerly offered if we followed up with them and also got no response. They consistently where all on same page recruit and sing the song of hype but no follow through. I figured I go tell them in person 2 days in a row can’t find 3 of the leaders so I email when is a good time? 2nd day I get response I’m out of office and there wrapped up in training else where lol Business is what you make if it!!! KW will not make you succeed you will make you succeed. It s that simple This is not a sales organization if you are a top producing sale savvy career oriented high end producer this company will only frustrate you. You’ll smell the lack of sales experience and low level training a mile away. I believe that KW at one time had a strong foundation but grew maybe to quick and lost focus on the real objective .

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