Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

66% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (558) , Sales Associate (285) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (152) , Customer Assistant (97) , Retail Assistant (93) , Retail Sales Assistant (88) , Customer Service (80) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 371 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 367 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 342 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 210 reviews)); "Great colleagues and place to work." ((in 186 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 301 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 250 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 173 reviews)); "No career progression at all" ((in 60 reviews)); "They refuse to give any time off to partners during November and January as a part of peak lockdown" ((in 32 reviews))

Skip to content Skip to footer

Notifications

John Lewis & Partners

John Lewis & Partners reviews

3.8

66% would recommend to a friend

(5,069 total reviews)

Jason Tarry

87% approve of CEO

45% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 1, 2015

Just another job

Anonymous

Recommend

CEO approval

Business Outlook

Pros

the company seems to keep growing and allows every employee to voice their opinion. A lot of benefits

Cons

using the "market rate" to set pay, really!!! Being told what to do and not asked. Disciplinarians who thrive on putting you down Certain managers are bullies Certain managers are alphabetically challenged Having more work put on you without consultation on any prospected pay increase. Partnership ethos has gone, it's just another company driven by profit.

2.0

Jan 29, 2015

Political

Department manager

Recommend

CEO approval

Business Outlook

Pros

Salary and bonus package Restaurant at cheap prices

Cons

Very political with backstabbing. Colleagues will try their best to get you in trouble! Each out for their own. Lack of consistency in management. Lots of cliques. IT very lacking. Central team clueless at all times to how branches operate.

4.0

Sep 17, 2014

Working at Victoria head office - very 'political' but also very satisfying

Buying

Recommend

CEO approval

Business Outlook

Pros

Strongly entrepreneurial culture where you're encouraged to look for projects outside your day job which would add value. Everyone even at junior level was empowered to make genuine changes. Incredible power with suppliers. Ridiculously loyal customers. 99% of partners work really hard and want everyone around them to succeed.

Cons

Whilst talent and hard work are obviously very important, having a 'face that fits' is also critical to your continued success. It's not difficult to make yourself fit, but getting onside with the right people is an essential strategy to getting on. There are still a lot of people who have been working there for many years, who are pretty rubbish at their job but continue to be allowed to drift along, blocking the hard work of others. Very poor branch to head office communication, in both directions. Buying is hugely under-resouced and overworked. Diabolical pay for some of the lower levels of buying.

Viewing 19 - 21 of 5,069 Reviews

John Lewis & Partners reviews FAQs

Reviews John Lewis & Partners reviews

John Lewis & Partners

John Lewis & Partners reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just another job

Political

Working at Victoria head office - very 'political' but also very satisfying

John Lewis & Partners reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

John Lewis & Partners reviews FAQs