John Lewis & Partners reviews

Despite being better than the rest of the retail sector in this regard, there is still a very big difference in Partner experience dependent on where you sit in the food chain. Directors receive huge payouts when they retire, in addition to the private healthcare, car allowance, and generous salaries that they get during the course of their normal work year. Given that there is considerable penny pinching pressure on rank and file Partners, it does feel as though much of the fairness and equal treatment has been (and is being) eroded.

Working in the call centre for John Lewis because capita bought the contract you're treated like you're not actually working for John Lewis at all, you're a number, personal circumstances don't matter, want to swap your shift so you can put your 2 year old to bed on Christmas Eve? Well don't bother working for these, although it was literally 1 call an hour and only 3 or 4 members of staff where probably needed, you either stay until 10pm or leave! I've never worked for a company like it, and never will again, John Lewis provide number one customer service? Yes because the advisors giving that service are treated like dirt to do so!