HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
avatar

Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay really good and the work is easy.

Cons

HR doesn't really care about your wellbeing. For example, an associate wasn't feeling well while working for 2 days straight (they ended up vomiting both days). They got sent home the first night with Voluntary Early Release but the second night, they came in, walked straight to HR and asked if they were supposed to work while feeling sick. HR told them that if they were feeling better, they can work. HOWEVER, if they were still feeling sick, they can go home and get reprimanded for missing work (They work on a point system). That associate vomited 30 minutes into that shift and was forcibly sent home, while getting reprimanded for it. The next day, that associate got fired because of points. HR likes to pick and choose what policies they enforce, making working there difficult. The management (majority of them) are lazy, the leads act like they're in charge of everything, and managers are always sitting in the office. There's lot of favoritism going on. There's a lot of associates (leads included) that commit time theft and management turns a blind eye. There is violence that goes on once in a while, while the simple word NO could create a hostile environment (according to the managers). Before walking onto the floor, you're supposed to wash your hands in the dedicated handwashing stations. Do you think that's enforced? NO. I've personally witnessed a lot of people bypass the handwashing station. I've even seen a lady pick her nose and walked past the handwashing station. And don't let me get started on people's hygiene. Since they work around food, it's important to keep up with your hygiene. You have people smelling like mildew, armpits, sour onions, and their nether regions. Hygiene is a part of GMP's (Good Manufacturing Practices) policy. There's so much GMP Violations happening everyday (piercings, makeup, nail polish, hair poking out of hairnets, eating candy on the floor, fake nails, AirPods, jewelry, phone usage on the floor). Quality has given up enforcing that since they never listen and managers don't do anything to remedy that. Production associates are supposed to cover their mouths (nose optional) with their hairnets but as soon as quality tries to correct that, they never listen. Quality tries to tell the managers but they don't do anything about it and let it go. There's so much more issues going on that this would become a book.

avatar
HelloFresh Response
1y
We truly regret to hear about your experience and want to assure you that we take such matters seriously. Cultivating a positive and supportive workplace is a priority for us, and we are committed to addressing any concerns. Please feel free to share more details about your experience with us at hf-feedback@hellofresh.com so we can thoroughly evaluate the situation and make meaningful improvements.
1.0
Mar 28, 2025

Lost

Recommend
CEO approval
Business Outlook

Pros

Good colleagues, lots of smart people.

Cons

C level is out of their depth, the board is weak. The trajectory of the business is terminal unless big changes are made.

avatar
HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, AG and Your HelloFresh HR Team
1.0
Dec 8, 2024

Engineers stay away from this toxic workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Multicultural. Many different nationalities - Interesting industry

Cons

If you care about quality engineering and have a growth mindset, stay away from this place. You might be disappointed by the lack of interesting projects and opportunities. This work environment can make you trapped at a low altitude and your expertise will be overlooked and wasted. - Lack of career development opportunities - Short-term thinking (quick wins) - Disorganized and unstructured - Project management is a non-existent concept - Quality and best practices are overlooked - Many unprofessional and inexperienced people - Micromanagement - Clueless leadership - Middle managers lack qualifications and adequate soft skills to lead - High turnover rate - People are overworked and undervalued - Toxic environment, blatant favoritism. Bullying is tolerated - Lack of trust and respect towards engineers

Viewing 181 - 183 of 3,159 Reviews

Glassdoor has 3,978 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.