HelloFresh reviews

3.3

54% would recommend to a friend

(3,159 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Dec 5, 2025

Buyers beware

Recommend
CEO approval
Business Outlook

Pros

The people are great to work with, very young workforce

Cons

Outsourcing and layoffs are constant, big push for AI as a “sustainable” company. Promotion process is long and time consuming yet still is controlled by favoritism. Will make you take on 5 projects at once for visibility with 0 reward. Painfully small raises.

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HelloFresh Response
5mo
Hey there, we’re sorry to hear about your experience and want to emphasize that your concerns matter deeply to us. Building a constructive and inclusive workplace culture is one of our main goals. If you're comfortable, please reach out at hf-feedback@hellofresh.com with more details so we can fully understand how to move forward most effectively. Thank you & best regards, DS & Your HelloFresh HR Team
2.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great colleagues that are truly passionate about their roles - Nice office space and facilities

Cons

- Operational inefficiencies are a daily obstacle. Basic resources that are typically standard in other organizations — such as access to data, digital tools, and creative support — are either delayed or unavailable, making routine tasks unnecessarily difficult. - The multinational structure appears to be fundamentally flawed. In response to declining profitability, the company has attempted to centralize efforts that have disproportionately burdened local teams, leaving them heavily dependent on HQ and unable to operate with needed autonomy. - Career progression pathways are narrow and visibly skewed. While leadership may claim to prioritize equity, the composition of the senior team tells another story. Occasional efforts to improve representation often appear performative, lacking meaningful change beyond surface-level metrics. To respond to these criticisms, Senior Leadership promoted two women just to improve diversity quotas. - Human Resources, particularly at the executive level, seems disengaged from the employee experience. The head of People and Culture has demonstrated a persistent unwillingness to accept feedback and frequently communicates with a tone and style that feels out of touch with both staff sentiment and professional standards.

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HelloFresh Response
11mo
We truly regret to hear about your experience and want to assure you that we take such matters seriously. Cultivating a positive and supportive workplace is a priority for us, and we are committed to addressing any concerns. Please feel free to share more details about your experience with us at hf-feedback@hellofresh.com so we can thoroughly evaluate the situation and make meaningful improvements. Thank you & best regards, KL & Your HelloFresh HR Team
1.0
May 2, 2025

Don't bother

Recommend
CEO approval
Business Outlook

Pros

Seemed to be really great on the surface, they have a nice office with perks, great holiday party

Cons

Management has absolutely no clue what they're doing. All their decisions are made to serve themselves and to move up in the company. They'll pretend to care about you and then be completely spineless during layoffs. I'm very understanding of why layoffs happen, but the least they could do is treat us like human beings during the process. I've never had such a traumatic job situation, and I'm far from the only one.

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HelloFresh Response
1y
We’re sorry to learn about your concerns and want to assure you that we are fully committed to understanding and addressing these issues. Creating a positive and healthy workplace environment is extremely important to us. If you wish, please share further details with us at hf-feedback@hellofresh.com so we can carefully review the situation and take appropriate steps.
Viewing 178 - 180 of 3,159 Reviews

Glassdoor has 3,978 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.