HelloFresh reviews

3.3

54% would recommend to a friend

(3,154 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary is decent. Office is cool and equipment is new. We have a works council now, so potential for all the shady things that go on to be surfaced and hopefully fixed. Career opportunities are endless if you fall into 1 of these categories: 1. Related to / dating / friends with someone from the leadership team. 2. Can quietly tolerate or contribute to the mess of the codebase / quality of design without trying to suggest improvements. 3. Thrive under micromanagement and hierarchal environments.

Cons

If you care about quality engineering and design and working in an egoless environment this is not the place for you. Sudden firings of high performers just before their probation period is up for unknown reasons (perhaps couldn't afford them or seen as a threat by their incompetent manager). Forcing people to resign or driving people out by gaslighting them and putting them on PIPs for made up reasons. If you identify as female / non binary you need to be ok with being tone policed.

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
1.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Food & drinks - Good office space - Perks like Rydes offer / Urban sports club rebates

Cons

Toxic, less experienced leadership and managers. Not mature enough to assess the situation / people in teams or set proper vision. Unrealistic OKR for new joiners at least to SSE . No support or guidance, you are left on your own to figure-out yourself. Zero empathy on the situation that employee is in. If you are relocating from another country, definitely you are in for a ride. You will surely be stressed out while you are trying to settle down in Berlin (min 6 months given the situation) and topped with unrealistic OKR's set by your less experienced engineering manager. You will always be reminded that "company will let you go if you don't complete OKR's" adding to your relocation stress. Codebase is cluttered junk, chaotic monorepo and slack messages are always bombarded with broken code or pipelines. Not well planned. (* Frontend*) Company is caving inside with weak codebase and poor management.

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Jul 20, 2021

Nothing but a meat grinder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet a lot of Europeans and learn a lot about soccer.

Cons

The negative reviews tell you all you need to know about this place. Read them carefully. The work culture is inhuman and management is largely made up of Machiavellians, except they aren't very smart or cunning. This is the place where all the Europeans that admire American-style meritocracy capitalism go to work - people who feel stifled in countries that actively value employee well-being and promote work-life-family balance with robust employment laws. Firing people is a casual affair; badgering and tormenting are woven into the culture. There's no real diversity, despite lots and lots of lip service and inclusion theater. If you aren't a white guy from Europe, your chances of getting anywhere are close to nil. The business is booming and the company seems to be on its way to dominating the meal kit space. Don't be fooled by all the positive news in the business section. The growth and dominance isn't going to last. Customer churn is high and unsustainable. The quality of the ingredients is slipping and will continue to fall as they come up against serious supply and operational limits. Meal kits are a fad that will eventually be overtaken by home grocery delivery. Other, more well-resourced e-com companies are entering this space and will eventually dominate. This place operates on a burn and churn model, for both employees and customers. You might last a year or two, but eventually you will be just a pile of scrapple on the floor that gets swept up and tossed into the dumpster.

Viewing 16 - 18 of 3,154 Reviews

Glassdoor has 3,973 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.