HelloFresh reviews

3.3

54% would recommend to a friend

(3,154 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 20, 2017

Out for Short Term Gains, Conduct Poor Business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the amount of experience you have you are given a great deal of responsibility.

Cons

Senior management is too young, confused and does not know how to conduct good business. They have little to no genuine passion for food, and are solely concerned about short term gains. Creating a business that will last for the foreseeable future is the last thing on their mind. The company mindset is driven by making a quick buck.

1.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

A lot of friendly colleagues that actually want to build something good.

Cons

The company is run like a military dictatorship where HR runs around closing slack channels of people raising their concerns about any issues. Everything is censored and there are few means of communicating with your colleagues. Women new joiners are celebrated on LinkedIn by the company's account. Later, they are fired during their probation period for not being "technical enough", which is basically a code word for women. There is no serious audit or compliance happening at the company which is a serious threat to their customer's personal data. All ranks are held by white men. Engineering culture is non-existent. Obedient mediocrities hold the highest positions.

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HelloFresh Response
3y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

- snacks, coffee, beer, sometimes free food from test kitchen - people are friendly and some teams are close and will hang out outside of work (depends which one though) - employee discount on product - you end up having to learn a lot (which is a good thing, though a result of a bad thing) because there's a ton to do - 401K

Cons

- terrible work life balance, they make you feel like you're committing a cardinal sin by leaving work before 6pm every day (doesn't matter what time you get in). - management is honestly terrible at managing, even at the associate director level and above, the vast majority demonstrate no understanding whatsoever of how to motivate, mentor, or train employees. oftentimes people have found themselves in positions where they have to train their manager on things they should have already known. - turnover extremely high on certain teams, and then they hire incompetent people to backfill because they need the headcount for the work. but quality of everything seems to be constantly decreasing because you don't have actually skilled employees doing the work they're just attempting to stopgap things on the fly. - no significant career growth, the company will hire people right above others so every position seems like it's capped. - there is no opportunity to learn other skill sets because you're always so overwhelmed doing your own job due to lack of training/skill and headcount and training your manager, and putting out fires, and responding to people as to why HelloFresh hasn't paid an overdue invoice for 3 months - day to day work is monotonous and leaves no room for creativity or growth. every day you either have to just cut costs in operations or cut acquisition costs in marketing. everything every day is sell more boxes, sell more boxes, how can we sell more boxes, why did it cost us this much to sell more boxes?? - management will often try to delude you into thinking the company is doing amazingly but they're hiring just as many people as the people who are leaving, there are constant quality issues with the product, the only reason we're gaining marketshare is because other people are losing and the industry is consolidating right now but the product is way too expensive, the customer churn rate is ridiculously high because no one wants to continue to pay $60 A WEEK just to not have to go to the grocery store and google a recipe.

Viewing 19 - 21 of 3,154 Reviews

Glassdoor has 3,973 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.