Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 246 reviews)); "Good pay and honest" ((in 195 reviews)); "great benefits and I took advantage of all of the discounts across their array of companies." ((in 185 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 179 reviews)); "Great Team and very supportive" ((in 121 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 92 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 81 reviews)); "Can be long hours and tough" ((in 75 reviews)); "It’s bad manager and people" ((in 65 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 34 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

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HelloFresh

HelloFresh reviews

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3.3

54% would recommend to a friend

(3,155 total reviews)

Dominik S. Richter

54% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 16, 2017

Eh....Should not be your first choice

Customer care agent

Recommend

CEO approval

Business Outlook

Pros

There are a lot of good people that work here. Supervisors and leads are pretty good. They work with what they are given. Free snacks. Great price on boxes. System is very easy to learn. They are making an effort to build a culture there. I would recommend this job to college students looking to make money or just recently graduated, or someone that has a passion for food/cooking and can deal with customer service. Customers are not bad at all.

Cons

Repetitive work. While effort is being made, decisions are flawed. Location is in its infancy so there are a lot of clear growing pains. Incredibly high turnover. More than any call center I have ever been a part of. There is a reason for that. No real incentive. Current career ladder system is not incentive enough for the type of work that is expected. I have been a part of call centers that are ran much more smoothly with higher morale. Hopefully they get to this point in the future.

2.0

Jul 13, 2017

Great if you want to get paid in snacks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount on weekly box. Snacks. Coffee. Beer.

Cons

-Management is clueless and lacks experience. -Little room for growth unless they're in a panic because staff are leaving. -Compensation is not appropriate for the work -Management is not trustworthy and will say anything to use staff members. The lack of transparency is insulting, unprofessional and affects overall morale.

2.0

Feb 23, 2017

Lack of leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A young and energetic environment, I like my job because I really get along well with lots of my co-workers.

Cons

Turnover is extremely high Potential get waisted due to lack of leadership and lack of focus. HF is grown a lot in a short period of time. People in higher management are managers because they started first, not because they're the most qualified to do the job. Strong tendency to micromanage and unrealistic high workload

Viewing 100 - 102 of 3,155 Reviews

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