Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (42) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 246 reviews)); "Good pay and honest" ((in 195 reviews)); "great benefits and I took advantage of all of the discounts across their array of companies." ((in 185 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 179 reviews)); "Great Team and very supportive" ((in 121 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 92 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 81 reviews)); "Can be long hours and tough" ((in 75 reviews)); "It’s bad manager and people" ((in 65 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 34 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

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HelloFresh

HelloFresh reviews

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3.3

54% would recommend to a friend

(3,155 total reviews)

Dominik S. Richter

54% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 24, 2016

Has the potential to do a lot better but they don't

Senior backend developer

Recommend

CEO approval

Business Outlook

Pros

- Awesome and smart colleagues. - Challenging and motivating work. - Startup spirit, almost everything is open for discussion.

Cons

- Floundering executive management (at least in the global IT department). - High turn over rate and I can even feel this in the hysterical fear in my colleagues actions sometimes. - Lack of the transparent feedback. - Office politics rules most of the time.

1.0

Jan 22, 2016

Hell-No Fresh

Customer care labourer

Recommend

CEO approval

Business Outlook

Pros

Leaving every day and permanently after that, the occasional free banana

Cons

Being excluded from the 'popular' friends circles in the Customer Care department, achieving high ratings in job performance but watching others get promoted over you even though you literally watch them shop online all day while you work really hard, illegal pay, two-faced management, a neglecting CEO who is extremely rude and blames every fault on the CC team, false promises, unhealthy work culture - constantly eating all day unhealthy foods and never moving around or being encouraged to leave your seat, long long hours meaning no social life, plain rudeness, FAVOURITISM. Clearly the team manager review here is bias as they don't have to worry about the above.

1.0

Nov 17, 2015

Customer "Care"

Customer care

Recommend

CEO approval

Business Outlook

Pros

Nothing. Getting to go home at the end of the day.

Cons

Everything. Pay rate is super low, they sell you on "performance based pay" which no one ever gets higher than minimum ($19 an hour no matter how old you are) because the goals to achieve to earn more are impossible. Favouritisim is high, intelligence and professionalism is low. Be prepared to be promised many things like moving up in the company and not being treated like a slave, but those promises will never come to fruition.

Viewing 103 - 105 of 3,155 Reviews

Jobs at HelloFresh

Asset Protection Specialist

Asset Protection Specialist