HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 6, 2019

Terrible experience

Recommend
CEO approval
Business Outlook

Pros

Snacks, benefits and comraderie with my fellow abused coworkers

Cons

Incredibly misogynistic work environment, unqualified men were routinely promoted to managing women who were more qualified and experienced. 100% corporate “politics” which felt more like highschool bullying tactics. Overall, in house teams are making very low quality creative due to poor structure, poor briefing, lack of trust, and lack of agency in their role. The website, social, photos, and all marketing materials are not on par with peers.

1.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility, decent base pay, travel reimbursement

Cons

Company never follows through on promises or sticks to their word on relatively anything. Employees promised “retention bonuses” were never paid them, nor given any access to track sales or lifetime customer value. Schedules almost always come out one or two days before the week starts, so good luck planning anything. You are given one week of not hitting quota in a 4 week period. Miss your goal more than one of those weeks, you’re fired without question. Got scheduled at bad events that week and had no opportunity to present to anyone? That sucks for YOU. Policies are unclear and often left undocumented. 3 god awful mandatory three hour meetings per week where less is accomplished at than a fraternity house during syllabus week. Run far away from this company.

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HelloFresh Response
6y
Thank you for taking the time to share this review, it’s great to hear that you were able to take advantage of our flexible scheduling and generous compensation and benefits packages available to our employees. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. We try to ensure that there are clear lines of communication between our sales operation and field sales teams. This includes providing as much information as we can about sales team strategies and compensation. We do this by hosting regular sales meetings and company all-hands meetings to update our sales teams on the business and we communicate regularly to our sales managers who can share information with their teams We set manageable sales goals for our Brand Ambassadors to meet on a weekly basis, and high-performing employees who meet these goals consistently are rewarded with generous sales commissions and development opportunities. Success in the Brand Ambassador position is a result of hard work, meeting these sales goals, and having a positive attitude. Brand Ambassadors that embrace this find long-term success at HelloFresh. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.
1.0
May 16, 2019

Great perks but terrible cultural understanding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted HF boxes Young & Social team Tickets to food events Free food through-out the day Training Healthcare or Gym membership Supportive of outside interests/ second jobs With-holding information

Cons

Diversity Cultural understanding Lack of structure Consistent structural changes Emotional Support Pay

Viewing 97 - 99 of 3,155 Reviews

Glassdoor has 3,974 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.