HelloFresh reviews

3.3

54% would recommend to a friend

(3,155 total reviews)
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Dominik S. Richter

54% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 26, 2018

Cut-throat environment with lots of arbitrary red tape

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart/intelligent co-workers Free lunches Ability to work with various teams internationally Solid after work events Had access to the best tools

Cons

Too many approvals needed to get simple things done - slowed down workflow to a standstill Disorganized communication between and within teams Lack of team building. Very go go go without actually assessing and working to improve the chemistry of the team Training is not as encouraged as it should be Not enough mobility Average pay Work/life balance practically not existent Senior mgmt shrouded in secrecy

2.0
Apr 28, 2018
Recommend
CEO approval
Business Outlook

Pros

- The product and overall concept is awesome. It's something that can fit into a lot of different demographics and if you know how to explain how it would work for a lot of different households you'll find a little bit more success. - Employees get a great discount on the meal kits. However, brand ambassadors only get the discount once they sell 10 sales in one week. So it's something you definitely have to earn. - You get close to the people you work with. - You get to know the city you're living in. This is kind of a weird pro but I actually saw this as beneficial.

Cons

- They give you no money for gas. This started to become a problem when I was driving over an hour to get to an event. Or I was having to go to the team meetings in the morning/afternoon which was farther away from where my event was. I was spending 4x my usual amount of money on gas per week. - The marketing efforts are basically canabalizing the sales efforts. To get your sales you incentivized people to sign up with you using your promo code.... SO MANY people I talked to had a promo code that they got through their email, mail, or even promo you can get directly from the company website and some of them were better than my promo! It became ridiculous and evident that the company really didn't care about the success of the ambassadors. - The events. Sometimes the events really don't make sense OR we go to the same events a couple times a week and completely oversaturate our presence there. I've had issues with going to events and not being able to sell to anyone cause everyone had already been sold to or they decided the product wasn't for them! - The compensation wasn't something I could feel I could live off of and was completely lied to in the interview on the average sales made by an ambassador. I was told most people sell between 10-15 per week. I quickly learned that's not true and the average sales for our office was around 8. The compensation wasn't something I could live off of. - They expect a lot of turnover. When I quit it didn't even phase my boss. People come and go in this job on a weekly basis. It's rare that you will go an entire week without something quitting. - The hours are unpredictable and they definitely take advantage of your time. This is suppose to be a full time 40 hr job but it's rare that you actually get to 40 hours. However, you are working anywhere between 6-7 days a week. Some people I worked with didn't see days off. - I originally took the job because my manager told me in the interview that there is so much room for growth within the company. Uh, that's so false. You can get promoted from ambassadors to trainer within the office however, you are expected to work more AND YOU DON'T GET A PAY INCREASE OF ANY KIND! So what's the point?

1.0
Mar 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Pretty much just the benefits

Cons

It wasn't so bad when I started, but after a few weeks we had no in-house manager so the Denver manager started watching over us. He has zero management skills/experience, only cares about how well he does and doesn't want to help you or see you succeed, and literally bullies you if you aren't performing up to his standards. His so-called "training tips" are extremely subjective and gets mad if you don't pitch exactly how he tells you to. You drive nearly 30-45 minutes to each event and aren't compensated for driving (they will lie to you about this in the interview and say "it's possible"), the event coordinators have NO idea what they're doing and never schedule enough events for us or even properly coordinate with the sites and half the time the places don't even know we're coming that day. I have no idea why they're opening new offices for this brand ambassador program when half the offices don't even have managers or are established yet. There are so many growing pains and issues with this program that corporate turns its back to... Take my advice and run far FAR away from this job.

Viewing 61 - 63 of 3,155 Reviews

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