HelloFresh reviews

3.3

54% would recommend to a friend

(3,163 total reviews)
avatar

Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jun 21, 2016

Customer Care Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you get to meet are great, they offer a discount on the product and they show interest in growth

Cons

However, they don't really seem to take into consideration comments. The management is not competent. They are not trained to work with people and do not know how to run a efficient business. There cannot be interest and external growth within company. They only want you to stay at agent and Kitchen level and show no interest in corporate position

3.0
Apr 2, 2016

Cool company but...

Recommend
CEO approval
Business Outlook

Pros

Discounted food Full time shifts Free snacks

Cons

Unorganized Unprofessional management Not enough training Inconsistent with everything

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Urban Sports discount, HelloFresh discount, Deutschland ticket discount

Cons

poor leadership with new executive being hires and no strategy behind (made up) meta backlog

avatar
HelloFresh Response
1mo
Hello, we truly regret to hear about your experience and want to assure you that we take such matters seriously. Cultivating a positive and supportive workplace is a priority for us, and we are committed to addressing any concerns. Please feel free to share more details about your experience with us at hf-feedback@hellofresh.com so we can thoroughly evaluate the situation and make meaningful improvements. Thank you & best regards, DS & Your HelloFresh HR Team
Viewing 325 - 327 of 3,163 Reviews

Glassdoor has 3,987 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.