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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,232 total reviews)

      Catherine Meloy

      49% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Jun 27, 2012

      Exactly like middle school!

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The satisfaction gained from helping disadvantaged people obtain employment.

      Cons

      The work environment was atrocious and we were limited in the help we were able to provide participants of the program.

      1.0
      May 14, 2012

      It sucked

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The customers are the greatest.

      Cons

      They are crooked. they say non-profit my ass.

      2.0
      Aug 19, 2011

      Low pay for such physical work, no praise or recognition, poor management.

      Lead clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is very casual. You don't have to dress up, or use suggestive selling techniques, or stand in one spot all day long.

      Cons

      The pay is so low! There are people that have been there for 5+ years, starting out at minimum wage and earning yearly raises which never exceed a quarter- who are now making just as much as new hires because of new minimum wage increases. The job is also very physical for the types of people they seem to hire, older women or disabled people, and once again, the pay is very low. Management is poor. And THE WASTE is just HORRIBLE! If people knew how much stuff is thrown away, they would probably give their items directly to the people who need them! Perfectly good household items, furniture, and clothing is thrown into trash compactors just to save time, instead of dealing with it in a responsible way, which again I believe is POOR MANAGEMENT. For such a "giving" corporation, they sure do deny needy families a lot of help by trashing so many donations for a lack of better outlets.

      Viewing 220 - 222 of 9,232 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.