Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Really easy to get hired here. I was in after passing an on-the-spot drug test and background check. The interview was very bare-bones. They didn't even ask what my biggest weakness or favorite color is or anything. Goodwill has a company-wide $9.50 minimum wage. If you're just entering the workforce, that may be more than you'd make at most other jobs you could get hired for. It's an NPO, so working for Goodwill may give you a warm, fuzzy feeling, I guess.

Cons

Rather high employee turnover – mostly from people quitting as opposed to being let go, so don't plan on getting too attached to your colleagues. Work can get a bit rushed. Not a place for people who want an easy-going minimum wage job, if those still exist. The customers can get pushy.

1.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

you get a 20% discount for employees ( but you can only shop at your lunch or before or after work ) got to wear a simple uniform so that saved on having to buy work clothes

Cons

This company is the most insane and corrupt place I have ever worked at in my 55 years of working. I have seen grown men cry there, and I myself cried numerous times ( from the stress, from the unfairness, from the torment ). It's like, you get hired and spend your time trying to stay employed. managers will come at you with made up charges and you cannot tell your version nor can you go over their heads. They do have a 1-800 no..but I think it rang at a pay phone in dry creek, Mexico or something because NO ONe would get back to you about your complaint. The POS cash registers are not meant for long lines of ppl..the lines backed up and you would still be pressing buttons and having the customers sign a slip, etc...of course no manger would come up and help get down the line...and managers ? I think if you can fog a mirror you were hired. No skills except how to hide in the back and scream at you ..Our break room had no conveniences like water or a nice microwave, cups, etc..we had to use donated items when our ( very small ) microwaves would burn out. You would be written up for petty, meaningless incidents ( unless you were a pet )...things like parking in an area reserved for customers ( although when you worked nights the employee area would be full )..I was once called in the office for calling my pal at work a darling clementine ..term of endearment...and he even laughed about it..snitches back stab constantly ..at the end of the night you were to clean the store..with a vacuum that blew dust everywhere, no spray bottles , dirty mop heads, etc. stay away from this place. it is NOT about helping poor ppl..

1.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The coworkers and a couple of managers were the only things getting me out of bed and into that place. I had grown to really like them and didn't want to let them down.

Cons

I had the enjoyment of working there for 4 years. Unfortunately, I only received a dollar in total raises, and that is after they raised they minimum pay; which they bumped many of us to, forgoing previous raises and told us tough luck. Management can't agree nor communicate about any issues, let alone keep a grip on themselves unless they're all hanging out in the office gossiping for hours on end. On top of that, good luck getting your work done. You might reach your goals or finish your projects, but they will come around and ask you to either undo all of the work you just did or have you make up for someone else, who they won't ever approach about their lack of effort. Nope, you did a good job? Here, make up for everyone else.

Viewing 163 - 165 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.