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      Goodwill

      Engaged Employer

      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,229 total reviews)

      Catherine Meloy

      49% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Nov 13, 2018

      Input

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits and the weekly schedule was good

      Cons

      company culture was very skewed towards favoring baby boomers and disregarding and not promoting younger generation. Didn't ask or want to here feedback about how to improve and stuck in ways for years. Burn out from getting promoted and then having to keep the previous job as well, so ended up working a lot of overtime and no relief or work/life balance.

      2.0
      Oct 12, 2018

      Store Manager

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You meet some great people while hiring or customers that make it all worth it. You get to learn many life skills because you are left to fend for yourself. You can advance very fast if someone quits they basically let anyone move to management and there are few who actually had to work to show they wanted the promotion. Its a place to learn about different things and antiques. You will learn management skills that you can take with you to a future job.

      Cons

      Always overworked and underpaid You are always short staffed You are expected to beat sales everyday but without the proper tools given to achieve that. Upper management are so fake and lie to you just to shut you up. Your struggles and sacrifices will always go unnoticed The community involvement is non existent You are just another number to them they forget we are all people and we are their bread and butter They play favorites so just know that if your not a favorite you aren't going to be respected To say you are the best one day and tomorrow it is all for nothing cause you were just another number To them

      1.0
      Sep 12, 2018

      Don't Join for Advancement or Good

      Customer experience supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      My direct supervisors and the employees I supervised were amazing- Goodwill didn't deserve them.

      Cons

      One of the women at my store had been working there for 22 years, had management level- She made 50 cents over minimum wage. Absolutely disgusting. If you ever want to earn a living, don't do it here. The job is thankless, you go home after working 12 hour days because it's painfully understaffed- The employees who work there are frequently out because of work-related disabilities. The health care they offer is only accessible if you're willing to drive 3 hours to see a doctor.

      Viewing 142 - 144 of 9,229 Reviews
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      ReviewsGoodwill reviews

      Glassdoor has 9,730 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.