Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
5.0
May 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Austin Goodwill has ALOT to offer. I did not know this before I began working for Goodwill, but the retail stores fund their Workforce Development Programs. In fact, Goodwill's mission is to "put people to work." Goodwill aims to work with people that possess barriers to employment and help them find jobs. There are 3 major departments within the Workforce Development Program at Austin Goodwill: Job Source, Youth Services, and Community Rehabilitation Services. Each program is designed to help a specific population in the community work towards their employment goals. Pro's of working at Austin Goodwill within Workforce Development : - youthful culture - accepting culture - everyone that works in Workforce Development truly cares about implementing Goodwill's mission and the population that Goodwill serves - a lot of trainings and free CEU's - decent pay for a non profit - will hire people right out of college, so you can get case management experience - even if you don't have a social work degree - pretty good benefits. Also, most Workforce Development employees have company paid cell phones that you can use for personal use as well. - Employee Assistance Program for employees that need help with counseling, budgeting, etc. - Partial tuition reimbursement if you want to get your Master's Degree - Constantly growing/changing environment

Cons

You can feel overworked / underappreciated at times. Also, there is not very much room for advancement. Many department coordinators and managers have been at Goodwill for a long time and do not want to leave. I get the feeling that most people use Goodwill as a place to get a few years of Case Management experience and then move on.

4.0
May 16, 2011

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were great, this is a very welcomg environment for all types of people. They make an effort to have a fun workplace.

Cons

They are really into cultural diversity, I support the initiative, but they make it too much of a priority. I guess.

3.0
May 6, 2011

It's Ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-friendly enviroment to work at.

Cons

-not a lot of guidance as far as particular objectives to reach. At least in my department.

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Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.