Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Jun 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Easy hiring process. Fair pay. they really provide assistance to those in need. great place to work why trying to get back on your feet.

Cons

Lack of communication for upper management. supervisors needs to learn how to properly communicate with employees. most supervisors speak down to employees as if they are little children.

1.0
Jun 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Clients Size Locations Mission Cafeteria on Main Campus Employee Assistance Program and Counselors, you'll need them Access to Austin Nonprofit Community (be nice, they don't take GW folks too seriously, which will come in handy later. See the Cons section below) Lots of training opportunities you can use in future work life---take em, dont expect to use them.

Cons

-Regularly late on annual reviews, raise request, vacation approvals. -Poor organizational skills by supervisors and managers was the norm. The further you go up the chain, the worse it got. Meetings were often cancelled or outright forgotten. Unapproved time cards led to repeated shorted or no check. Their answer? "We'll put it on the next one." They pay every two weeks. -Expensive Benefits. -High turn-over, not uncommon for social work, but, its because of how people were treated, not how they did their job, see below. -Cannot expect to be honestly reviewed for your performance fulfilling your title---an actual quote from a supervisor "I should have lied on your review.". Actual. Quote. - Lots of drama and intrigue. Sometimes quite toxic to getting things done. -Everyone in actual leadership post have been there for ages. New ideas fall on deaf ears, huge disconnect between staff and management. -Ran by a majority of business people, not social workers.

4.0
Jun 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Supportive co-workers, but work primarily on your own to get the job done. Excellent job satisfaction on daily basis helping particiants achieve their goals. Goodwill name is known in the community because of the stores.

Cons

General public has no idea all the services that the organization provides. For example, medical equipment loan, training for construction, auto tech, bank teller, medical office.

Viewing 9166 - 9168 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.