Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Aug 26, 2011
Recommend
CEO approval
Business Outlook

Pros

People were great to work with, pay scale the same as for similar jobs at other agencies.

Cons

Typical of Social Service Agencies to state that "no one in this line of work does it to get rich" What is it about social agencies that gives them the idea that persons looking for work will take less pay because they are working for a not for profit?

2.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, relaxed dress code, interesting customers, lots of potential freedom, can purchase good deals, job training program, free education

Cons

poor management skills, no trust, poor work conditions, low compensation, rewarded with coupons, cannot use sick time given, conflicting directions

2.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

The job is very casual. You don't have to dress up, or use suggestive selling techniques, or stand in one spot all day long.

Cons

The pay is so low! There are people that have been there for 5+ years, starting out at minimum wage and earning yearly raises which never exceed a quarter- who are now making just as much as new hires because of new minimum wage increases. The job is also very physical for the types of people they seem to hire, older women or disabled people, and once again, the pay is very low. Management is poor. And THE WASTE is just HORRIBLE! If people knew how much stuff is thrown away, they would probably give their items directly to the people who need them! Perfectly good household items, furniture, and clothing is thrown into trash compactors just to save time, instead of dealing with it in a responsible way, which again I believe is POOR MANAGEMENT. For such a "giving" corporation, they sure do deny needy families a lot of help by trashing so many donations for a lack of better outlets.

Viewing 9157 - 9159 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.