Goodwill reviews

3.2

45% would recommend to a friend

(9,221 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Sep 6, 2012
Recommend
CEO approval
Business Outlook

Pros

The work is easy in general. Store employees are generally cashiers who are also required to do other tasks such as stocking clothing and wares, maintaining store cleanliness, and removing items from the store that have been there too long without selling. The store employee job is really fun just to see all the random stuff that comes and goes every day!

Cons

Production has very little customer interaction, and is focused on speed and accuracy. Employees are allowed to socialize a lot more back here, so it can be more laid back. The goals each day in production can often be highly unreasonable. This creates a sense of "sarcastic morale". Promotion seems difficult to attain with my own personal and others who have shared their experiences. Promotion is more centered around what kind of personality and "look" you display to the customer, rather than accomplishing tasks for the store itself. If you want to be promoted, you must be near optimum health regardless of your ability to be effective, and you must be downright clean cut.

Viewing 9115 - 9117 of 9,221 Reviews

Glassdoor has 9,722 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.