Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Goodwill?

45% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 582 reviews)); "Great coworkers and a fun enviorment" ((in 385 reviews)); "Flexible hours and good if you’re in school" ((in 200 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment is good and" ((in 114 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 884 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 256 reviews)); "No training provided for positions that should have training." ((in 92 reviews)); "Low salary and not good working" ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

45% would recommend to a friend

(9,222 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jun 4, 2013

Rewarding

Supervisor

Recommend

CEO approval

Business Outlook

Pros

They offer tons of training classes. This job is very emotionally rewarding, at the end of the day. This job is a great stepping stone to bigger things. The upper management is very supportive. Individual accountability is relied upon. The family atmosphere of each team and the company as a whole is wonderful.

Cons

This job is very fast-paced, mentally and physically draining.

4.0

May 18, 2013

Its pleasant and friendly to be at

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The workers are always friendly and hard-working

Cons

The people that come to shop are not always the best, but you will find that anywhere you work.

4.0

Apr 23, 2013

Rewarding work very high demands......

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Making a positive impact in someones life. Meeting some really great people. Helping people gain meaningful work to improve their quality of life.

Cons

Little or no training to learn what the organization is about. Very demanding sales/placement goals some of which is not attainable.

Viewing 9097 - 9099 of 9,222 Reviews

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Jobs at Goodwill