Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Goodwill?

45% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 582 reviews)); "Great coworkers and a fun enviorment" ((in 385 reviews)); "Flexible hours and good if you’re in school" ((in 200 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment is good and" ((in 114 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 884 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 256 reviews)); "No training provided for positions that should have training." ((in 92 reviews)); "Low salary and not good working" ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

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3.2

45% would recommend to a friend

(9,223 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jun 25, 2013

Working at Goodwill/Easter Seals Minnesota is rewarding and full of opportunities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managers provide ample opportunities to advance your skills and meet your career goals through internal and external training programs. There's always new opportunities to advance the mission and participate in organization-wide initiatives that change lives. Working here is also very rewarding because we get to witness true life change. Solid financial plan ensures stability, a rare thing in a nonprofit.

Cons

Change is slow, but steady. For people who need rapid idea to implementation for new ideas and tools to do their job, working here would not be a fit. Persistence and patience are required to move things forward.

5.0

Jun 24, 2013

Positive reinforcement of capabilities for the person who wants to succeed & accepts training & guidelines

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management works hard to find the right job match for each employee. Scheduling flexible to medical and family needs.

Cons

Not a place for someone who is not willing to accept training expectations or rules

5.0

Jun 24, 2013

Outstanding company with opportunity for career growth.

Employment specialist

Recommend

CEO approval

Business Outlook

Pros

EVERYTHING. Great benefits. Great management. Amazing caseloads.

Cons

I haven't found any cons at this point!

Viewing 9094 - 9096 of 9,223 Reviews

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Jobs at Goodwill