Goodwill reviews

3.2

46% would recommend to a friend

(9,236 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Goodwill will hire individuals who have barriers to employment and provide them with a competitive hourly rate. Benefits were good. Goodwill has invested in hiring real retail professionals recently and the disruption of the retail culture in place to a more productive results based culture has begun. Accountability what a concept!

Cons

Company is in transition the retail component 21 stores locally are struggling to meet sales expectations. New upper management hires such as Director of Retail may bring this wandering vessel back on course to profitability. Some of the austerity plans proposed such as limiting full time hours to 35 a week are a bit harsh but seem to be the answer for slowing sales volume? Store level management with few exceptions are mediocre at best and are the result of a lack of cohesive leadership plan. Company empowers employees and thats great but allows dissent and unqualified opinions to distract the team from its goals.

4.0
Mar 24, 2014

Great vision, mission, & values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful people on my team. Organization cares about the community and can positively change peoples lives.

Cons

Looks at the next shiny thing to diversify efforts which provides jobs, but can also be taken away when it fails. This has happened often.

2.0
Mar 24, 2014

Not fantastic

Recommend
CEO approval
Business Outlook

Pros

Benifits No late nights Coworkers are great to be around Shifts can go by fast Cool stuff can come in

Cons

Dirty work place Low pay Some customers can be very rude amd will try to haggle for a low price Some customers urinate into clothes or in the fitting rooms.

Viewing 8827 - 8829 of 9,236 Reviews

Glassdoor has 9,737 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.