Goodwill reviews

3.2

46% would recommend to a friend

(9,235 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Mar 21, 2014
Recommend
CEO approval
Business Outlook

Pros

GWSV will hire anyone (except for pedophiles), so almost anyone can get on here. They do test for drugs, though, and you cannot use even medical marijuana. The company is very well-run and organized, and as an employee you get 20% off all merchandise, even donated cars & trucks.

Cons

Since they do hire almost anyone, they are very strict and rule-bound. A very good lead was fired after he requested an additional two weeks off for an injured foot, even though it was a doctor's recommendation... he was told that he "could not be accommodated". Also, since they recently experienced a bout with insolvency (near bankruptcy) they run the stores very lean and mean i.e. short-staffed and short-tempered, with a real focus on numbers. Furthermore, your first two weeks training with them are virtually unpaid.

3.0
Mar 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers; benefits, flexible time off, and a set schedule every week. If you work hard, you will be recognized.

Cons

50 cent raise per year; sometimes you really have to repeat your ideas for growth in order to get them heard.

2.0
Mar 21, 2014
Recommend
CEO approval
Business Outlook

Pros

They do have a decent benefit package. Employees receive holiday pay for 8 holidays a year and 80 hours of paid time off after first year but this also includes sick leave. Regular employees are a great bunch of people

Cons

Where to start...The employee handbook should be titled "1001 ways for us to fire you" also as goodwill is a non-profit that you expect is a charity, as we all know the charity work is minimal and most of the money goes to executive salaries. A co-worker who is disabled but a regular employee was fired for eating a piece of donated candy (candy that comes in donations is regularly consumed by employees as Goodwill does not sell it). Management is unfair and egotistical. New policies are less safe but make management look good. Workmans comp claims are high which will prove that point. Overall this place is like a prison

Viewing 8830 - 8832 of 9,235 Reviews

Glassdoor has 9,736 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.