Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Benefits and you meet some great coworkers" ((in 380 reviews)); "Flexible hours and good if you’re in school" ((in 203 reviews)); "They also were great for the employees" ((in 123 reviews)); "Good work environment very easy going" ((in 118 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 877 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 88 reviews)); "Low salary and not good working" ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Feb 27, 2015

I am hard worker i am there on time i don't Miss any Work i like to help i looking For part time under 25 Hours

Instructor

Recommend

CEO approval

Business Outlook

Pros

its good company to work with i m very storng

Cons

be good worker I do listen and learning fast i keep it to my self i like to try this company

4.0

Feb 27, 2015

It was a stepping stone that stirred me in the right direction, now I'm fully capable of handle my job now

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the work environment was always so supportive, training was given anytime you wanted advancement.

Cons

Health care benefits were outrages and no 401k for retirement

1.0

Feb 25, 2015

Team Leader

Store team leader

Recommend

CEO approval

Business Outlook

Pros

Plenty of exercise running to one point in the store to the next accomplishing the days work and medical Health benefits as well.

Cons

The compensation and advancement opportunity is just not there for too many employees. At some point and on some level a person will have to weigh their financial needs against Goodwill of Central Indiana's ability to meet them. Going into the new year 2015 I see a lot of posturing from our corporate officers who happen to be lobbying for advancement with the retirement of our CEO Jim. What I'm witnessing is unconscionable. Reduced hours, heavier work load and unrealistic demands for production and sales. How much is enough? Just a little more and it never ends. Push, Push, Push.

Viewing 8821 - 8823 of 9,232 Reviews

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Jobs at Goodwill