Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 577 reviews)); "Flexible hours and good if you’re in school" ((in 198 reviews)); "They also were great for the employees" ((in 113 reviews)); "Good work environment very easy going" ((in 108 reviews)); "Flexible schedule was nice to have" ((in 108 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 875 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 260 reviews)); "Upper management does not care if you are trying your best" ((in 198 reviews)); "No training provided for positions that should have training." ((in 100 reviews)); "Low salary and not good working" ((in 85 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Skip to content Skip to footer

Notifications

Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,234 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Mar 18, 2015

Not bad/not good

Truck driver

Recommend

CEO approval

Business Outlook

Pros

benefits ,are good ,paid days off

Cons

pay ,co-workers,people in main office

5.0

Mar 18, 2015

A great place to expand your horizons!

Software developer

Recommend

CEO approval

Business Outlook

Pros

A challenging and rewarding work environment, well connected to the local community. A very accepting and diverse work force that readily accepts all. Talent is recognized and rewarded by management. Also the very tangible reward that your work is making a positive difference in the lives of others.

Cons

The business is constantly challenged economically to make ends meet. The task to provide jobs to so many in need and pay the higher than average wages demanded in San Francisco CA is forcing painful but necessary adjustments.

3.0

Mar 18, 2015

Decent

Employment specialist

Recommend

CEO approval

Business Outlook

Pros

Helping others, feeling like you are making a difference

Cons

Pay, long hours, no room for advancement

Viewing 8806 - 8808 of 9,234 Reviews

Top companies for "Compensation and Benefits" near you

World Food Programme

4.1★Compensation & Benefits

Population Services International

3.7★Compensation & Benefits

Narcotics Anonymous World Services

4.0★Compensation & Benefits

UNHCR

4.0★Compensation & Benefits

Jobs at Goodwill