Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Mar 3, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

People I worked with were mostly fine.

Cons

• HR • Favoritism • Poor training • Lack of communication from HR • You are treated as a robot. The more work you do they expect more or else they Will replace you. • Extremely poor work/life balance • Pay is low for what you have to do daily.

3.0
Mar 2, 2026

It's Rough

Recommend
CEO approval
Business Outlook

Pros

Easy interview process and coworkers are nice enough

Cons

The turn around is crazy and they replace managers at the drop of a hat

3.0
Mar 2, 2026

Not too bad physical labor

Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay is okay, opportunities seem good depending on time working there

Cons

Long hours, repetitive, loud warehouse, very physical

Viewing 79 - 81 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.