Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Mar 11, 2016

Don't be a cashier

Recommend
CEO approval
Business Outlook

Pros

After your probation period, you get benefits such as PTO, matching 403(b) plan, and decent health/dental/vision insurance plans.

Cons

Cashiers are expected to do many duties outside of cashiering, such as putting away clothing, decorating, and putting away wares. Their workload is more heavy than the production associates in the warehouse. If you are going to work here, make sure you apply for a production associate position! You will have less stress and have a better work schedule!

2.0
Mar 1, 2016

Negative Atmosphere

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, okay wages, staying busy the whole time, good breaks, they're willing to give you a lot of hours when you need to pick some up.

Cons

The store smelled, customers had a tendency to be rude, request offs would be forgotten, all the positions had an absurd amount of things to do in a small amount of time.

1.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

the customers are great people and with the high turnover rate at the Goodwill, I always get to meet new employees too.

Cons

High turnover rate. Always firing and folks always quit so they are always hiring. Hard work is never appreciated. Place is always dusty. Don't believe me just moved some of the clothes from the racks and you will see. Management is based on a click not on who rally deserves it. They ask people to round up and the round ups do not even go towards housing and tuition assistance as they advertise that it does. It goes towards the benefits of the full time employees and in someone's back pocket. It's bogus. Staff is only smily and friendly when they are new. The place is full of so much bs that the smile gets wiped off your face in a little bit of time. Bathrooms are disgusting. Breaks are given in order of how much they like the person. Doesn't matter if you started first, and a break is due first, they will make u wait until their favorite goes first. The place is a sweatshop. Period. Non stop movement and again it doesn't matter how good you work or what you are capable of. It will not be appreciated and you will be talked down to. They turned down a competent disabled person for employment although they advertised that they hire mentally challenged. .,. Shame shame shame.....

Viewing 418 - 420 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.