Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jul 16, 2017

Former store manager

Recommend
CEO approval
Business Outlook

Pros

Mission services and assisting people with disabilities.

Cons

The way Gesgc Mobile Alabama is disgraceful.Over 600 employees and they don't even have an employee of the month and give away a 25.00 gift card.I was doing this out of my pocket to boost morale and it worked.They are no cutting part time hours to 22 per week.I will give an example.A donor greeter discovered some art work that turned to be worth 15,000 dollars.They did nothing for him.A VP made the statement,someone should by him lunch.I am not referring to all Goodwill affiliate s just Goodwill Easter seals of the gulf coast.If you read this please share your experience

4.0
Jul 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Had great supervisors and management, customers where always nice, the position I worked wasn't hard to do, really enjoyed talking with my co-workers, really enjoyed being sales floor backup (helping at fitting rooms and showcase).

Cons

Got behind in stocking because of the store being crowded some days and when that happens, my co-workers that filled up the carts with donations really push me when I get behind. Also two of my co-workers that were also stocking got pushed my management to stock faster, and they were faster than me. Something that really bothered me working there was that parents always let their kids play in the toy isle unsupervised (the kids where even toddlers) and always left the mess that their kids made so I always had to go pick it all up. Even though that was my job, at least half of the time the toys where covering the whole isle! It got me way behind in stocking too.

4.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

The biggest compliment I can give is that Goodwill works with and hires people who have "barriers to employment" (e.g. mental or physical handicaps, seniors, people with a criminal record). They help people get jobs (either with them or another place) that have the greatest difficulty getting one.

Cons

I wish they would give some employees a better pay rate and give the part time employees more hours

Viewing 376 - 378 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.