Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Aug 11, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

The people are lovely easy to get along with .

Cons

BAD MANAGEMENT! They have favoritism and treat the elderly really bad . Specially the store in 79th st New York 10027 . Worst store to work new store manager has fired all staff . Would lie to fire you. Very disrespectful. That's why I QUIT ! This job is the worst don't take or shop there . They don't meet budget I seen the store manager steal from the Safe . Really poor environment. Hr is the worst they would insult you with a smile . The worst company I have ever worked for .

4.0
Jul 22, 2017

Comfortable, but needs improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great mon-fri hours, health insurance, vacation & sick time. Office workers have a little more freedom than the instructional aides, but management tries to accomadate. OK pay. You feel like you make a difference in lives.

Cons

Not really room for advancement. Hardly any pay raises, even with minimum wage increase. Some managers add more "duties" that arent technically your job/ run you down & stress. Dont feel important at times, except to the DDA clients.

5.0
Jul 17, 2017
Recommend
CEO approval
Business Outlook

Pros

I started my career with Goodwill back in 2011 as a cashier. Through the years I worked hard and received promotions and a better lifestyle. So the growth potential is great if you want it. The pay is very competitive which is why it makes it hard to leave the company. The mission of Goodwill is to put people to work so you'll almost never have to worry about being laid off. This is a very stable company and has been around for nearly 100 years. Goodwill of North Georgia is a growing entity that supports the community by providing a hand up and not a hand out.

Cons

No salary job is as intense as it is working for Goodwill in my opinion. I've been employed at major companies as a salaried manager with less stress. You would think working as a manager for "Goodwill" that your work load is not as strenuous. Think again. This is a great company but some of the expectations and standards in my opinion could be planned out a lot better by upper management for better execution going forward.

Viewing 373 - 375 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.