Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 577 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 118 reviews)); "Work environment is good so" ((in 117 reviews)); "Flexible schedule was nice to have" ((in 109 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 877 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 264 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

1.0

Nov 5, 2017

Obsolete 1980s Coporate Environment Without Modern Sytems

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

The people who believe in the Mission

Cons

The Corporate Executives who refuse to modernize the culture or systems, and react to minimum wage increases by eliminating jobs, programs, and positions.

3.0

Oct 10, 2017

Good people, disorderly system

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, good regular customers

Cons

Poor management, poor training, disorganized and dirty, company is greedy and worried about the last penny even though they get everything for free. Pays employees the lowest they legally can. $0.23 cents for disabled plant workers.

1.0

Oct 5, 2017

SHADY Non-profit

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked in non-profits 98% of my life and once you dig deep enough and get high enough you see that this is not a true non-profit. No non-profit has the backdoor dealing they do, the poor treatment of employees, low low wages, poor policy, and overall toxic environment that I have seen from goodwill.

Cons

Once people get a true inside look at this company people will freak.

Viewing 367 - 369 of 9,237 Reviews

Top companies for "Compensation and Benefits" near you

World Food Programme

4.1★Compensation & Benefits

Population Services International

3.7★Compensation & Benefits

Narcotics Anonymous World Services

4.0★Compensation & Benefits

UNICEF

3.9★Compensation & Benefits

Jobs at Goodwill

Goodwill

Goodwill reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Obsolete 1980s Coporate Environment Without Modern Sytems

Good people, disorderly system

SHADY Non-profit

Top companies for "Compensation and Benefits" near you

Jobs at Goodwill