Frost & Sullivan reviews

The compensation is downright awful. There is too much focus on quantity at the expense of quality - writing reports, awards, etc. I can clearly say that pay issues alone have caused extremely high employee turnover rates in the facility where I've worked; Frost' global model involves seeking out low-cost countries and positioning staff there, thus paying low salaries, while charging US$ rates - seen in such places in India, Poland, Argentina - the largest global facility is chennai, wherein also a bulk of the work gets done, across geographical regions is known as GIC - Global Innovation Centre, though, in all fairness, I see nothing innovative being done from any of the other facilities in Frost or those of competitors

Expect constant changes to the business model and direction, of what use to be a very good market research firm. As an account manager/executive, your commission schedule will change throughout the year without much notice. Middle management has a policy of "managing by the spreadsheet", because most have little sales or management experience. Everyone works in cubicles, and I mean everyone. In terms of day to day work, expect most of your to be spent finding an analyst overseas to answer a clarification question to research study they wrote. Then expect them not to get back to you for at least a week and when they do get back to you, they want to bill the client for something that should have been explained better in the study. The QA process and quality of work coming from the research team is killing business, and Upper Management knows this.