Four Seasons reviews

My experience raised significant concerns regarding ethics, transparency, and employee safety. Promotions often lacked transparency and appeared influenced by favoritism and inappropriate workplace relationships. This created low morale across multiple departments and discouraged high performers. Management practices contributed to a culture of fear rather than trust. Employee surveys that were described as anonymous did not feel confidential in practice, and employees were pressured to discuss their responses. This undermined psychological safety. HR did not consistently maintain confidentiality when handling sensitive employee matters, which further eroded trust in leadership. There were ongoing safety concerns related to the parking garage, including repeated mechanical failures and reports of vehicle break-ins. Many employees felt their concerns were not adequately addressed. Overall, I would strongly encourage prospective employees to ask direct questions about promotion transparency, confidentiality practices, and employee safety before accepting a role

The work environment is highly political, toxic, and lacks psychological safety. I reported to a supervisor with no formal leadership experience who consistently communicated in a condescending and demeaning manner. Their management style created an anxiety-driven, timid work environment where employees felt hesitant to speak up, ask questions, or make reasonable mistakes. My manager enabled this behavior rather than addressing it. Advancement and recognition are heavily tied to visibility, self-promotion, and personal relationships with senior leaders. One-on-one meetings and “face time” are heavily prioritized. Employee well-being is consistently deprioritized in favor of high net worth/VIP/high touch guests, or senior leadership demands, and individuals are easily blamed or punished regardless of circumstances. Expectations set were often unrealistic and at times bizarre, reinforcing a race-to-the-top culture driven by internal politics.