Serious Ethical and Safety Concerns - FOH Four Seasons Employee Review

2.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

After Covid you might be lucky enough to meet a handful of genuine people before FSH collapsed and began hiring off the street. Free rooms if available when you are lucky enough to get a break from Dante’s inferno.

Cons

My experience raised significant concerns regarding ethics, transparency, and employee safety. Promotions often lacked transparency and appeared influenced by favoritism and inappropriate workplace relationships. This created low morale across multiple departments and discouraged high performers. Management practices contributed to a culture of fear rather than trust. Employee surveys that were described as anonymous did not feel confidential in practice, and employees were pressured to discuss their responses. This undermined psychological safety. HR did not consistently maintain confidentiality when handling sensitive employee matters, which further eroded trust in leadership. There were ongoing safety concerns related to the parking garage, including repeated mechanical failures and reports of vehicle break-ins. Many employees felt their concerns were not adequately addressed. Overall, I would strongly encourage prospective employees to ask direct questions about promotion transparency, confidentiality practices, and employee safety before accepting a role

Explore other reviews about Four Seasons

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits! Good pay. Good people

Cons

High expectations. Understaffed. Lack of staff requires working multiple positions

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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