Forever 21 reviews

3.2

47% would recommend to a friend

(8,780 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

As a visual manager I had a pretty regular schedule M-F unless it was floorset week or it was my one weekend a month to cover the sales floor. I had a lot of creative freedom and control which is good if you are intelligent and like problem-solving but bad if you enjoy resources and being trained on how to do things. I had a good experience working here but only because the people at my local store were great to work with. The actual company is terrible.

Cons

Technology is ancient. Registers went down all the time. We had 2 Samsung touch screen palm pilot-esque things for a 30,000 square foot store to scan for markdowns and launches. They were so old that when markdowns dropped we would not see the plan until a week later even though compliance was due 3 days after the plan dropped. I heard through the grapevine (but it was also pretty evident from the way things were run) that there is incredibly high turnover at corporate and some parts of corporate have 1-5 people staffed for the ENTIRE company. Some of the other issues I had were greatly improved by the time I left after being there for 2.5 years.

1.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Work with your school schedule

Cons

Negative work environment. Negative snobby people work here. You will get in trouble if you don’t get a credit card if your on the register. Hours are very low. Too much pressure to get credit cards and emails. Corporate doesn’t care about their workers

2.0
Jun 20, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

No greater feeling than having an understanding DM whose been a SM before. I was very fortunate to have someone who didn’t disregard my business needs but also care personally about me and my staff. It helped me grow as a manager as well as produce consistent positive results in my store.

Cons

Limited growth for SM’s who want to advance to the next level. No set structure or streamlined best practices. Company is run like small business instead of a big corporation.

Viewing 151 - 153 of 8,780 Reviews

Glassdoor has 9,476 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.