Good Experience But Only Because of My Store - Visual Merchandising Manager Forever 21 Employee Review

2.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

As a visual manager I had a pretty regular schedule M-F unless it was floorset week or it was my one weekend a month to cover the sales floor. I had a lot of creative freedom and control which is good if you are intelligent and like problem-solving but bad if you enjoy resources and being trained on how to do things. I had a good experience working here but only because the people at my local store were great to work with. The actual company is terrible.

Cons

Technology is ancient. Registers went down all the time. We had 2 Samsung touch screen palm pilot-esque things for a 30,000 square foot store to scan for markdowns and launches. They were so old that when markdowns dropped we would not see the plan until a week later even though compliance was due 3 days after the plan dropped. I heard through the grapevine (but it was also pretty evident from the way things were run) that there is incredibly high turnover at corporate and some parts of corporate have 1-5 people staffed for the ENTIRE company. Some of the other issues I had were greatly improved by the time I left after being there for 2.5 years.

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5.0
May 18, 2026
Recommend
CEO approval
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Pros

Flexible schedule because I was in college

Cons

The pay was at a minimum

3.0
Jun 8, 2026
Recommend
CEO approval
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Pros

good discount and good coworkers

Cons

over worked by upper management

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