Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Forever 21

      Is this your company?

      Forever 21 reviews

      3.2

      46% would recommend to a friend

      (8,776 total reviews)
      avatar

      Winnie Park

      47% approve of CEO

      29% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.9

      Senior management

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      May 2, 2012

      It was a seemingly unhappy place filled with overworked, dissatisfied employees.

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fresh out of college types with no perspective will gain experience. Company is growing during this recession (a plus), however, being a successful retailer providing fast fashion comes at a cost - at the expense of the sales associates, corporate employees, vendors, etc. The Customer benefits the most from Forever 21 - scoring quickly reproduced trendy fashion for a low cost in a shiny bright store rather than the workers behind the scenes.

      Cons

      Inefficient due to lack of staffing - for example, a total of two full time paid IT employees support 1,300 corporate employees. I was considered "lucky" to get a computer and phone within the 2nd week of working there. Very frugal corporate culture. 30 minute lunch breaks in a cafeteria mess hall (10 minutes of which are taken away by waiting in the chow line). Basically this left you with 20 minutes to clock in/clock out, walk to the mess hall, & wolf down your meal with minimal chatting. I worked 10 hours a day on average with no time for the additional 10 & 15 min breaks due to the workload. As an employee, don't expect anything fancy out of this company. The most basic benefits are provided 90 days after the probationary period is over. The Company President made us scream "FOREVER 21 - WE"RE NUMBER #1!" several times during orientation before we could proceed with the work day. This was appalling as I believe people should believe this on their own rather than being forced by the President to shout this statement. Working there kind of reminded me of being back in junior high with strict schedules, school bells, cold-looking classrooms filled with "mean girl" types, etc.

      2.0
      Jun 28, 2011

      Forever 21 is a tough place to exist.

      Corporate office
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is an exciting and dynamic place to work, and some of the best people in the industry. Experience here is a valuable learning experience.

      Cons

      Forever 21 is lacking in work/life balance, with little regard for personal or family life. The executives are very arrogant, insisting that new hired management take pay cuts for the "privilege" of working there . Executives micro-manage and are never satisfied, and are quick to criticize and slow to praise. They trust and value tenure rather than expertise. VERY slow to make decisions because everyone is afraid.

      1.0
      Aug 29, 2015

      Keep Looking Elsewhere.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the best reasons to work for Forever 21. Well, to start I would say the In-house Starbucks. Before I would have also included the "Cafe", our huge buffet style cafeteria but that has been on a budget for the last couple months that even the food taste like a budget. Not to mention you only get 30 minutes to enjoy your white bug infested pineapple slices and really the first 10 minutes of that lunch break is spent standing in line waiting for your burger patty to cook or standing in line another 5 minutes just to pay. On the bright side though, lunch is only $3 (if you remember to bring your work badge, $6 without), JUST as long as you are not a Temp (non F21 hired employees) because then you are in for a pickle if you could even afford a slice after paying just over $6.00. That's right, because even temping for this company for over a year won't even get you a discount anymore. Another one of those best reasons to work for this company is, your fellow minority co-workers. Those of non Korean decent who work their butts off for this company, putting in extra hours and skipping breaks and lunches just to get some sort of recognition or gratification of a job well done and completed, only to get thrown another task that isn't even part of your job description. These types of people are the ones that are easily relatable and can feel your pain because they just got chewed out another butt hole by the owners for not being able to pull a rabbit out of a hat on a last minute moments notice. Because it's always nice to be able to take solace in knowing that the majority of your peers are in the same crap hole situation as you and everyone is basically counting down the months until they hit their year anniversary so they can hand in their 2 weeks notice.

      Cons

      Downsides? Or reasons as to why I should have kept looking elsewhere? To start (and I'll keep it short and omit some reasons as I need to continue my job hunt right now), two words... UPPER MANAGEMENT. Our friendly CEO Mr. Chang and Executive Vice President Mr. Ok. They run a very unstructured and tight ship at a very cheap price. And of course the only people that can stay aboard and reap of SOME of the benefits are they're fellow Korean buddies. Simple things such as office supplies, will not be provided to anyone of non Korean decent who needs them because we "are strictly on a budget". But, "hey (person of Korean decent) lets get you some privacy screen protectors!" And cheers Mr. and Mrs. Chang for making it on that Forbes List at no. 248 for $6.3 billion, what a win! The point is, this company is not very fair. The chance to move up is very slim, especially if you are of non Korean decent or a woman. They're cheap, they don't like to take responsibility for anything which is why they push the blame on others and why you constantly get yelled at here. You're expected to say yes to everything with no chance of any input. They are well aware of the high turnover rate at this company, but don't do anything to correct the errors they constantly make here. It's more of a 'you work for me, for my company' type of atmosphere. You would think being that the owners work on site under the same roof, that this place would run more structured but the truth is that no one really does what they're job description entails. Everyone is expected to wear a different hat everyday as that old added expression says. And that's fine I guess, but know how to compensate those people who come in exhausted every day at 8 in the morning after working till 10:00 the night before. This place is nothing but a stepping stone for people who are looking to gain experience and move to a better company. It just takes a little sacrifice and putting up with a whole lot of crap for a year or two.

      Viewing 10 - 12 of 8,776 Reviews
      Related searches: Forever 21 jobs | Forever 21 salaries | Forever 21 benefits | Forever 21 interviews
      ReviewsForever 21 reviews

      Glassdoor has 9,472 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.