Forever 21 reviews

3.2

46% would recommend to a friend

(8,778 total reviews)
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Winnie Park

47% approve of CEO

29% positive business outlook

Forever 21 has an employee rating of 3.2 out of 5 stars, based on 8,778 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forever 21 employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Oct 20, 2015

Assistant Buyer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get great exposure to the industry. You get an understanding of how production works. Health & dental benefits. 401K 2 weeks vacation MAX

Cons

The only way you can succeed here is you are under a manager that is favored by upper management. They over work you to the max and don't reward you AT ALL. There is no clear direction of ANYTHING! Lack of communication from teams. No employee motivation nor appreciation. You're not given any ownership, nor real challenges that help you in your career. Everything you do is very limited and you're not as exposed to other areas such as planning, OTB and merchandising. The pay is horrible! Vacation time, there is really no vacation time but I feel this is the how the fashion industry is. Also, their business practices are VERY UNETHICAL and they call themselves a Christian company.

1.0
Mar 10, 2015

No one lasts a year

Recommend
CEO approval
Business Outlook

Pros

Some great coworkers in my team (minus a few slackers) so helps the time go by a bit faster. There is a starbucks on site!

Cons

None of the hard workers seem to last longer than half a year before finding something better and the only people who stay are pretty much useless. Although there is a Starbucks on site, it doesn't help that the HQ is in the middle of nowhere and we're only given 30 minute unpaid lunches...so we really can't go anywhere else.

3.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

You can easily work up the corporate ladder if you are hard working, business savvy, and are a true leader.

Cons

Training hours should be separate from business hours in labor scheduling so that managers can appropriately train new hires instead of sacrificing coverage hours. This will allow the floor to be appropriately covered for customer service. Time-off is nonexistent, you only have vacation hours which accrue 2 hours for every 2 weeks earned. There are no sick days or personal days so if you are sick then you must use your vacation days to make up for the hours lost and therefore never get any real time off. There are only health benefits for management which is terrible, all employees should get benefits if they work for the company long enough. There should also be 401k benefits and a better discount for employees, 10% is a slap in the face. The pay is a joke, its barely above minimum wage and pay increases are yearly and are less than $0.50 regardless of performance. The company poor keeps up its store i.e. does not provide cleaning supplies so you have to use your own money and buy your own, does not make any repairs even after flood damages, and does not maintain store repair in general. The company needs a company credit card for management if they refuse to provide supplies.

Viewing 31 - 33 of 8,778 Reviews

Glassdoor has 9,474 Forever 21 reviews submitted anonymously by Forever 21 employees. Read employee reviews and ratings on Glassdoor to decide if Forever 21 is right for you.